Privacy Policy

What this privacy notice covers:

1. Overview 

1.1 Your personal data what is it? 

1.2 How do we use your personal data? 

1.3 Why do we process your personal data? 

1.4 Sharing your personal data

2. Thinkific 

2.1 Thinkific 

2.2 Payment

3. Your rights (including how to opt-out and unsubscribe from marketing) 

4. Contact

1. Overview

1.1 Your personal data what is it? 

Personal data relates to a living individual who can be identified from that data. This information could include name, address, telephone number, email address, debit and credit card details or bank details. 

1.2 How do we use your personal data? 

All information that we hold concerning you as an individual supporter or purchaser will be held and processed by Jubilee Centre in accordance with the provisions of data protection legislation. This will be done by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. Such data will be used by Jubilee Centre to administer our relationship with you and to provide you with information about our activities and resources. 

1.3 Why do we process your personal data? 

We use your personal data for the following purposes:

•  When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.
• If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. (You can unsubscribe from marketing communications at any time, please see more in Section 2.1)

1.4 Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other staff members of Jubilee Centre in order to carry out a service to you. We will not transfer your contact details to other charities or to other companies for their marketing purposes. We will not, without your consent, supply your contact details or other personal data to any third party outside Jubilee Centre except:

• Where we are required to do so by law.
• Where such a transfer is a necessary part of the activities that we undertake.

2. Thinkific

2.1 Thinkific 

Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you. Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

2.2 Payment 

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers. 

For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/

3. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: 

• The right to request a copy of your personal data which the Jubilee Centre holds about you;
• The right to request that Jubilee Centre corrects any personal data if it is found to be inaccurate or out of date;
•  The right to request your personal data is erased where it is no longer necessary for the Jubilee Centre to retain such data;
•  The right to withdraw your consent to the processing at any time
• The right to lodge a complaint with the Information Commissioners Office.

3.1 Unsubscribing from communications 

We only sign people up to receive our quarterly postal publications and email newsletters with their explicit permission, and we will respect your preferences to opt-out from these mailings at any time. If you ever want to opt out of email communications, you can do this at any time by clicking the “update my preferences” or “unsubscribe” link at the bottom of any marketing email from us. 

You can also unsubscribe from email or postal mailings through contacting us by email at [email protected], by phone on 01223 566319 or by post at Jubilee Centre, 59 St Andrew’s Street, Cambridge CB2 3BZ, UK.

If you choose not to be contacted by us we will never send you marketing communications, but we may keep your details on a ‘suppression list’ to ensure you aren’t contacted. 

4. Contact details

To exercise all relevant rights, queries of complaints please in the first instance contact the Operations Administrator: Mercedes McGuire, [email protected], 01223 566319, Jubilee Centre, 59 St Andrew’s Street, Cambridge CB2 3BZ, UK.

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF, UK.

This Privacy Notice was last updated on: 09.04.2020.